At modeboxe, we are dedicated to providing a secure and user-friendly shopping experience. This Payment Policy outlines our accepted payment methods, security protocols, and procedures for handling transactions.
Accepted Payment Methods
We accept the following payment options:
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Credit/Debit Cards: Visa and MasterCard.
Payment Security
Your security is paramount to us. All transactions on bestetasche are processed using SSL encryption to safeguard your personal and payment information. We utilize reputable payment gateways to ensure your data is handled securely.
Billing Information
Please ensure that your billing address matches the address associated with your payment method. Discrepancies may result in delays or declined transactions.
Currency
All prices and payments on bestetasche are processed in $. If you are shopping from a different country, your bank may apply currency conversion fees.
Refund and Cancellation Policy
We understand that sometimes a purchase may not meet your expectations. Our refund and cancellation policy is as follows:
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Return Period: You may request a return within 30 days of receiving your order.
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Condition of Items: Returned items must be unused, in their original packaging, and in the same condition as received.
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Return Process: To initiate a return, please contact our customer support team at info@bestetasche.com to obtain a return authorization and prepaid return label.
For more detailed information, please refer to our full Return and Refund Policy.
Payment Verification
In certain cases, additional verification may be required to complete your payment securely. This may include One-Time Passwords (OTP) or 3D Secure authentication, depending on your card issuer’s security protocols.
Failed or Declined Payments
If your payment is unsuccessful or declined, we recommend the following steps:
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Review Payment Details: Ensure that all card information entered is accurate.
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Check Funds: Confirm that sufficient funds are available in your account.
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Alternative Payment Method: Consider using a different payment method if issues persist.
Should you continue to experience difficulties, please reach out to our customer support team at info@bestetasche.com for assistance.
Contact Us
If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us at info@bestetasche.com. Our dedicated support team is here to help you.
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