Eligibility Period
You may cancel your order within 6 hours after submitting it. Past this window, the order status advances and cancellation requests become unlikely to be fulfilled.

Requesting a Cancellation
To cancel, email info@bestetasche.com right away with:

  • Order number

  • Name on the order
    Early requests are key—aim to contact us within the allotted six hours.

What If I’m Late?
If your email arrives after six hours, your order is probably already processed or in transit. In these situations, cancellations can’t be guaranteed.

Why the 6‑Hour Limit?
We process orders quickly to ensure fast delivery. This brief cancellation period keeps our workflow smooth and maximizes our ability to halt orders before they ship.

Still Have Questions?
If you need clarification or want to check your order’s cancellation status, send us a message at info@bestetasche.com, and we’ll investigate right away.